In short
- Every deposit must be wagered at least once before you can request a withdrawal.
- The rule comes from anti-money-laundering legislation and applies at every licence holder.
- While a bonus is active, the bonus's own wagering requirement also applies on top.
What the rule means
All deposits to your account are subject to a single wagering requirement. Before requesting a withdrawal, you need to have wagered at least the amount you deposited. Deposit €100, wager a total of €100, then you can withdraw whatever is left, whether it’s more or less than the deposit.
Why it exists
Without the rule, someone could deposit money and withdraw it immediately, using the casino as a way to move money through. Anti-money-laundering legislation prohibits this, so the rule applies at every licensed provider. For the same reason, withdrawals only go to the method used for the deposit, and only to payment instruments held in your own name. A deposit with a family member’s card isn’t allowed.
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How it differs from the bonus requirement
| Deposit without a bonus | Deposit with the welcome package | |
|---|---|---|
| Wagering requirement | 1× the deposit | 40× deposit and bonus |
| Maximum stake | no limit under this rule | €1 while the bonus is active |
| Maximum withdrawal | no limit under this rule | €500 from the bonus |
| Example at €50 | €50 in wagers | €4,000 in wagers |
What happens if you request a withdrawal too early
The system rejects the request and states the reason in the Bank section: the wagering requirement hasn’t been met. The same happens if verification isn’t complete, or if you want to withdraw to a method you didn’t use for the deposit.
Frequently asked questions
Do stakes on all games count?
For the single deposit requirement, stakes across the casino count. For bonuses, individual games may count differently; that’s set out in each bonus’s own terms.
I requested a withdrawal and it was returned to my account. Why?
The most common reasons: verification isn’t complete, the wagering requirement hasn’t been met, or the withdrawal method wasn’t used for the deposit. The reason is shown against the transaction.
